Enhancing Consumer Understanding: Practical Lessons from FCA Guidance and FG26/2

Consumer understanding remains a cornerstone of the Consumer Duty, requiring firms to ensure that communications enable customers to make effective, timely, and properly informed decisions. Recent FCA supervisory work on Consumer understanding, and in particular FG26/2 on good and […]
FCA Regulatory Priorities for the Insurance Sector: Focus for 2026

In February 2026, the FCA published its first Regulatory Priorities: Insurance report, the inaugural sectorspecific publication in a new series designed to replace the historical portfolio letters with a clearer and more consolidated view of […]
FCA Whistleblowing Data Q4 2025: Key Trends and Compliance Implications

The UK FCA has published its latest Whistleblowing quarterly data 2025 Q4 (October-December), offering insights into the types of misconduct being reported and how intelligence from whistleblowers continues to support the regulator’s […]
FCA 2026/5 and FOS 2026/4: Targeted Support Reforms in Complaints and Redress

The FCA has introduced Instrument FCA 2026/5 alongside Financial Ombudsman Service (FOS) Instrument 2026/4, implementing a series of reforms to the UK’s complaints handling and redress framework relating to the provision of targeted […]
Safeguarding Audit Standard – Version 1

The publication of the Financial Reporting Council’s (FRC) interim guidance on safeguarding audit engagements marks a pivotal moment for the UK payments and e-money sector. At its core, the guidance issued by the FRC is intended to […]
Safeguarding Without Surprises: Roles, Reconciliations and Control Evidence

Author: Joel Bailey, Consultant Safeguarding is the core consumer protection mechanism for protecting Authorised Payment Institutions (APIs) and Electronic Money Institutions (EMIs), collectively ‘payments firms’, to keep the “relevant funds” of their customers safe. In particular, the Financial Services Compensation Scheme (FSCS) does not […]
Complyport Reappointed to FCA & PRA Skilled Persons Panel: Consolidating Our Position as a Top-Tier Regulatory Partner

Complyport is proud to announce its reappointment to the FCA & PRA Skilled Persons Panel. Following a rigorous tender process, Complyport has been selected across 8 distinct, critical Lots (regulatory categories) underscoring our commitment to regulatory excellence. Validating Technical […]
Strengthening Consumer Understanding in Financial Services

The UK financial services landscape continues to evolve under the Consumer Duty framework (PRIN 2A), with the Financial Conduct Authority (FCA) placing clear emphasis on ensuring customers have a sufficient […]
FCA CP26/6: Reforming the UK Securitisation Framework

In February 2026, the FCA published CP26/6, setting out proposals to reform the UK securitisation framework. The consultation forms part of a broader programme, developed alongside the Prudential Regulation Authority (PRA), to […]
Professional Body Anti-Money Laundering Supervision (OPBAS) Report: Key Takeaways

The Office for Professional Body Anti-Money Laundering Supervision (OPBAS) has released its 2024/25 supervisory report, highlighting meaningful progress by the 25 Professional Body Supervisors (PBSs) overseeing over 41,400 legal and accountancy […]