Facing a Financial Conduct Authority (FCA) interview is a critical milestone for any firm seeking authorisation or approving candidates under the Senior Managers and Certification Regime (SM&CR). An FCA interview is not a generic test, it is a rigorous assessment of your firm’s business model, governance, culture and individual fitness and propriety.
At Complyport, we deliver bespoke executive coaching and preparation, built around your specific business model, your regulatory risk profile and the individual candidate’s experience.

Years of Compliance
Excellence

Successful FCA, EU
& UAE
Authorisations

Active Firms Receiving
Regulatory Support

FCA/PRA Skilled Persons
& Consultancy Panel






Alignment & Risk Mapping
Detailed review of your regulatory application, business plan, governance structures, candidate CV and role profile

Technical & Conduct Preparation

Realistic Simulation
A full-scale, timed mock interview mimicking the exact questioning style and tone of FCA supervisors, tailored to your sector

Refinement & Interview Support
Comprehensive debrief, actionable feedback, final prep material, and (where required) consultant attendance during the live FCA interview
Note: Because every programme is bespoke to the firm and candidate experience, your actual training plan will vary based on candidate seniority and regulatory complexity.
Below is an example framework for a Chief Risk Officer (SMF4) / Payment Institution Applicant:

Module 1:
Firm Architecture & Regulatory Landscape• Articulating the business model, target market, and revenue streams. • Navigating relevant FCA handbook modules (e.g., COND, SUP, SYSC, PERG).

Module 2:
Governance, Culture & Consumer Duty• Demonstrating effective oversight, reporting lines and escalation pathways.
• Embedding Consumer Duty and driving positive cultural outcomes.

Module 3:
Operational Risk, Safeguarding & Financial Crime• Defending safeguarding structures, liquidity stress testing and wind-down planning.
• Proving robust AML, CTF and fraud prevention oversight.

Module 4:
Practical Interview Techniques• Handling challenging scenario-based questions.
•Managing gaps in personal experience with strong, governance-backed answers.

Our consultants continuously liaise with the FCA and frequently attend FCA interviews alongside candidates. We have direct, up-to-date insight into the specific questioning styles, key focus areas and scrutiny levels applied by regulators today.

We do not simply test candidate knowledge, we coach individuals on how to articulate complex operational frameworks, defend business models and demonstrate clear regulatory leadership under pressure.

Every preparation programme is custom-built. We evaluate the candidate’s precise CV, background and proposed Controlled/Senior Management Function (SMF) against the firm’s regulatory business plan.
Managing Director (Operations, Legal & Resourcing)
Alla is a former regulatory solicitor, with over 15 years’ experience in Senior Management and legal education. Alla is an Associate Professor and an experience coach and adviser to Boards, senior compliance professionals, risk leaders and MLROs.
Her background in psychology and therapy adds a distinctive dimension to her coaching, giving her a deep understanding of human behaviour, communication and performance under pressure. Combined with her regulatory expertise, this enables her to prepare candidates not only for what the FCA may ask, but for how to think, communicate and respond effectively in any interview.
Director of Payment Services
James is a former FCA regulator with over 25 years’ experience in financial services regulation, compliance and executive advisory. He is a senior regulatory specialist and an experienced adviser to Boards, C-suite executives, senior compliance officers and risk leaders.
His firsthand background inside the regulator adds a distinctive dimension to his coaching, giving him a deep understanding of supervisory expectations, risk frameworks and regulatory decision-making. Combined with his extensive technical expertise, this enables him to prepare senior candidates and firms not only for what the FCA expects, but for how to structure governance, communicate effectively and navigate regulatory scrutiny with complete confidence.
Complyport has been an invaluable partner in streamlining our compliance operations. Their KYC analysts handle high risk cases with precision, integrating seamlessly with our team. Their expertise, flexibility and insights help us make informed, defensible decisions. I highly recommend Complyport for organisations seeking compliance support that delivers real impact
Senior Compliance Manager, Lusha
Looking for Compliance Support?
First time getting in touch?
Whether you are applying for regulatory authorisation in the UK, EU, UAE or another jurisdiction, responding to new requirements, or in need of ongoing compliance support, our team is here to help.
Complete the form on the right, and we will get back to you shortly.
Looking for Compliance Support?
First time getting in touch?
Whether you are applying for regulatory authorisation in the UK, EU, UAE or another jurisdiction, responding to new requirements, or in need of ongoing compliance support, our team is here to help.
Complete the form on the right, and we will get back to you shortly.