Protecting client money and assets is a core regulatory obligation and an area of increasing supervisory focus. Whether you are an investment firm, payment institution, or e-money institution, maintaining robust safeguarding and CASS arrangements is essential to meeting regulatory expectations and demonstrating effective governance.
At Complyport, we help firms assess, strengthen, and maintain their client asset and safeguarding frameworks. Our specialists provide practical, tailored support across regulatory readiness assessments, assurance reviews, policy development, and staff training, helping firms identify gaps, enhance controls, and navigate evolving regulatory requirements with confidence.
With the introduction of the new CASS 15 safeguarding regime, Electronic Money Institutions (EMIs) and Payment Institutions (PIs) must assess whether their existing safeguarding arrangements, governance structures, policies, procedures, and record-keeping frameworks meet the enhanced regulatory requirements. Complyport's CASS 15 Gap Analysis provides an independent assessment of your current safeguarding framework against the new rules and regulatory expectations. We identify areas requiring enhancement and provide a comprehensive report containing detailed findings, practical recommendations, and a roadmap to support implementation and regulatory readiness.
A robust safeguarding framework is essential for protecting client money and demonstrating effective governance and oversight. Our CASS & Safeguarding Framework Review assesses the effectiveness of your firm's safeguarding arrangements, including governance structures, risk management processes, reconciliations, controls, policies, procedures, and books and records. The review helps firms identify weaknesses, strengthen controls, and ensure their client asset and safeguarding arrangements remain aligned with regulatory requirements and industry best practice.
As regulatory scrutiny of safeguarding arrangements continues to increase, firms should ensure they are prepared for independent review and audit requirements. Our Pre-Audit Safeguarding Health Check provides an assurance-style review of key safeguarding controls, customer fund identification processes, reconciliations, governance arrangements, and supporting documentation. This enables firms to identify and remediate issues before a statutory audit or regulatory review, reducing the risk of findings and supporting a smoother audit process.
We review, update, and draft CASS and safeguarding policies and procedures to ensure they reflect current regulatory requirements and best practice. This includes safeguarding methodologies, governance frameworks, reconciliation procedures, escalation processes, resolution packs and record-keeping arrangements.
Our tailored training programmes help staff, senior management, and boards understand their responsibilities under the CASS and safeguarding regimes. Training can be customised to your firm's business model and regulatory obligations, ensuring individuals have the knowledge and practical skills required to maintain ongoing compliance.
Deep regulatory knowledge and hands-on experience across CASS and safeguarding frameworks.
Solutions designed around your business model and regulatory obligations.
Identify and address issues before they become regulatory findings.
Ongoing support to help you maintain compliance and strengthen governance.
Complyport provided invaluable support in reviewing and enhancing our safeguarding arrangements. Their practical approach and deep regulatory knowledge gave us confidence ahead of our audit.
Chief Compliance Officer, Payment Institution
Former regulatory solicitor with over 15 years’ experience in regulatory compliance, risk and governance. Specialist in financial services regulation and executive training.
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23 years of regulatory experience at the FCA, including serving as PSD2 Accountable Executive and senior in-house compliance roles. An active industry association member, he now provides expert regulatory consulting across the full spectrum of payment services.
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Speak to an Expert →Looking for Compliance Support?
First time getting in touch?
Whether you are applying for regulatory authorisation in the UK, EU, UAE or another jurisdiction, responding to new requirements, or in need of ongoing compliance support, our team is here to help.
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Looking for Compliance Support?
First time getting in touch?
Whether you are applying for regulatory authorisation in the UK, EU, UAE or another jurisdiction, responding to new requirements, or in need of ongoing compliance support, our team is here to help.
Complete the form on the right, and we will get back to you shortly.
