Our Global Head of Business Development, Praneet Shivaprasad, attended the CISI Scotland Conference 2026, joining industry peers for a day of insightful discussions. Our Director of Payment Services, James Borley, took part as a panel speaker, sharing his perspectives on the key issues facing financial services firms.
Praneet Shivaprasad
Global Head of Business Development
Complyport
Praneet leads global business development across the ComplyWAP Group, working with regulated firms to address complex regulatory, compliance and operational challenges.
James Borley
Director of Payment Services
Complyport
PANEL SPEAKER
James leads our Payments and E-Money practice, advising firms on regulatory authorisations, compliance and operational readiness across the payments ecosystem.
PANEL DISCUSSION β
Balancing Regulation with Operational Reality
James Borley joined an expert panel discussion at the CISI Scotland Conference, exploring how financial planning firms can balance regulatory requirements with everyday operational pressures.
The discussion covered practical approaches to compliance, the evolving regulatory landscape and how firms can stay resilient while continuing to innovate and deliver for their clients.
Key Takeaways from Edinburgh
The conference brought together industry leaders, regulators and practitioners to discuss the most important opportunities and challenges facing financial services.
Consumer Duty
Continued focus on better customer outcomes and evidence of good practice.
Operational Efficiency
Managing increasing operational demands while maintaining high regulatory standards.
Regulatory Expectations
Evolving requirements and their practical impact on firms, particularly in the advice and wealth space.
Compliance and Innovation
The role of technology, data and governance in building resilient and future-ready businesses.
Consumer Duty
Continued focus on better customer outcomes and evidence of good practice.
Operational Efficiency
Managing increasing operational demands while maintaining high regulatory standards.
Regulatory Expectations
Evolving requirements and their practical impact on firms, particularly in the advice and wealth space.
Compliance and Innovation
The role of technology, data and governance in building resilient and future-ready businesses.
Moments from the Event
A fantastic day of discussion, knowledge sharing and networking with the financial services community at Murrayfield.
Continue the Conversation
We are always keen to share insights and discuss how we can support your regulatory, operational or strategic priorities.