The FCA are Modernising the Redress Scheme: What This Means in Practice

The FCA recently published CP26/9, building on the foundations set out in CP25/22 last year, as part of a broader programme of reform aimed at reshaping how firms identify, assess and remedy consumer harm. CP25/22 primarily focused on […]
UK Fraud Strategy 2026–2029: Disrupting Criminal Networks, Strengthening Resilience and Protecting Victims

Fraud as the UK’s Largest Crime Threat Fraud is consistently the largest reported crime type in England and Wales, affecting millions of individuals and businesses each year. It undermines public […]
Inactive ARs Under FCA Scrutiny

The Financial Conduct Authority (“FCA”) has published guidance on managing the risks associated with inactive Appointed Representatives (“ARs”), including Introducer Appointed Representatives (“IARs”), setting out examples of good and poor […]
FCA Finalises UK Short Selling Reforms: Evolution, Not Revolution

Following its earlier consultation (CP25/29), the FCA has now published PS26/5, confirming the final shape of the UK’s revised short selling regime. As anticipated, the Policy Statement largely cements the proposals outlined in the […]
FCA Takes Next Steps Toward Enforcement Action Against Hartley Pensions and an Individual

Importance of Protecting Pension Holders Pensions represent the long-term savings and financial security of individuals, often built over decades of contributions. When pension operators fail to act with integrity or […]
Rekindling the Cross-Border Services Debate

Author: James Borley, Director, Payment Services A recent enquiry from a former client regarding the ability of a European firm to provide payment services in the United Kingdom (UK) on […]
The FCA’s Cryptoasset Perimeter Consultation (CP26/13): The Journey Continues

Author: James Borley, Director, Payment Services By any measure, the UK’s approach to cryptoasset regulation has reached an inflection point. It is now no longer a matter of ‘if’ but ‘when’. With […]
The New FCA “Client Categorisation and Certified Investor” Return: What Investment Firms Need to Know (and how to prepare)

As of April 2026, the FCA has introduced a new regulatory return requiring certain investment firms to report on: Client categorisation under COBS 3; and The volume of “certified” and “restricted” investors […]
Smarter Customer Segmentation for Targeted Support

With the Financial Conduct Authority’s (“FCA”) recent publication, Targeted Support: firm considerations when designing consumer segments, firms were given clearer expectations for designing consumer segments that deliver meaningful, fair and responsible outcomes. In a marketplace […]
Enhancing Consumer Understanding: Practical Lessons from FCA Guidance and FG26/2

Consumer understanding remains a cornerstone of the Consumer Duty, requiring firms to ensure that communications enable customers to make effective, timely, and properly informed decisions. Recent FCA supervisory work on Consumer understanding, and in particular FG26/2 on good and […]