Welcome to our UK site – choose your Jurisdiction

FCA Publishes Latest Complaints Data: Key Insights for Firms

The Financial Conduct Authority (FCA) publishes Complaints Data twice a year, in April and October, providing valuable insight into how financial services firms are managing customer complaints. Each release contains both firm-level information and aggregate market-wide statistics, capturing the vast […]

FCA Review: Insights into Business-Wide and Customer Risk Assessments

The Financial Conduct Authority (FCA0 recently conducted a multi-firm review focusing on risk assessment processes and controls in firms. . The review provides valuable insights and practical examples of both good and poor practices for firms across the financial services sector. […]

FCA Review of the UK Pure Protection Insurance Market

The UK pure protection market, covering products like term assurance, critical illness cover, income protection and whole of life insurance, plays a vital role in safeguarding households against financial shocks […]

Complyport now stronger in the UAE, Mauritius and India via Spinebiz

Fortifying Digital Resilience and Digital Transformation for Financial Services We are excited to announce that Complyport, part of the ComplyMAP Group, has officially acquired Spinebiz, a high-impact global tech consultancy and systems integrator focused on digital […]

Key Insights from Industry Survey on AI and Financial Crime

On 11 November 2025, SymphonyAI and AML Intelligence, in collaboration, published the FinCrime Frontier 2025-26 Report. This publication stands as a pivotal guide for financial institutions, drawing on insights from over 250 financial crime professionals across the banking and insurance sectors in  Europe, the […]